Privacy Policy

1. Introduction

AAA Engineering Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Company name and project details
• Budget ranges and timeline preferences
• Project descriptions and technical requirements
• Communication preferences

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Provide structural engineering services and respond to inquiries
• Communicate about your project and our services
• Send proposals, contracts, and project deliverables
• Improve our website and services
• Comply with legal obligations and protect our rights
• Send occasional updates about our services (you may opt-out anytime)

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With consultants (geotechnical engineers, architects) when necessary for your project
• With service providers who assist our operations (email services, analytics)
• When required by law or to protect our legal rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. We use Google Analytics to understand how visitors interact with our site. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Project-related information is typically retained for at least 7 years in accordance with professional engineering standards and California law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. California residents may request disclosure of information we collect and how we use it, and may request deletion of personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Consent

By using our website or services, you consent to this Privacy Policy and our collection and use of information as described herein.